Conditions of Use

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE

If you have a yarn or fiber shop, have a Sales & Use Tax I.D. Number and Business License, and are interested in obtaining our products wholesale for your shop, please drop us a note at

sales@goldenhornyarns.com

We will send you our wholesale pricing information and sample package.

Thank you for your interest!



Contact us by e-mail:
sales@goldenhornyarns.com or

Alternatively you can contact us at:

GOLDEN HORN YARN & WOOL CO.
5 FLINTLOCK LANE

LAKEVILLE,MA 02347
USA

Phone: +1 781-413-6372
Fax: +1 781-337-3089


The Consumer Protection (Distance Selling) Regulations 2000 Contracts for the purchase of goods by a Customer not acting in the course of a business and made over the telephone or through the Golden Horn Yarns website, or by mail order, are, with the exception of certain excepted contracts, subject to The Consumer Protection (Distance Selling) Regulations 2000 ('the Regulations').

If the Regulations apply, Customers may cancel goods purchased from Golden Horn Yarns by sending a written notice of cancellation by post.

The notice of cancellation must be delivered within 7 working days of the date of delivery of the goods.

The Customer will be responsible for the cost of returning the goods if he or she exercises this right of cancellation under the Regulations. If the Customer does not actually return the goods to Golden Horn Yarns, the Customer is under a duty to make the goods available for collection at the Customer's expense from the address to which they were delivered.

The Customer is under a duty to retain possession of the goods whilst awaiting return to Golden Horn Yarns and to take reasonable care of them during this period. The Customer will be liable for any loss of or damage to the goods if he or she fails to comply with this obligation.


Delivery, Title and Risk.
Any time or date stated for delivery is an estimate only.  Golden Horn Yarns makes every effort to dispatch goods on time, but does not accept liability for failure to deliver within the stated time.

Golden Horn Yarns does not accept liability for shortages or damage to deliveries unless the Customer notifies  of the shortage or damage in writing within 7 days of receipt of the delivery

The Customer has to accept the goods when they are ready for delivery.

Delivery is deemed to take place when the goods are delivered to the Customer's nominated address, whereupon the risks of loss, breakage and all damage and all other risks shall pass to the Customer.

Title in the goods does not pass to the Customer until payment is received in full by Golden Horn Yarns.

The purchaser will be solely responsible for any taxes or duties that may be liable in their country or state upon receipt or import of products from us.

Returns
Please Note:
All written correspondence and packages should be addressed to:

Golden Horn Yarn & Wool Co.
5 Flintlock Lane Lakeville,MA 02347


Golden Horn Yarns is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. In such cases we offer the returns facilities described below.

Subject to the right of consumers to return goods for refund under The Consumer Protection (Distance Selling) Regulations 2000.  Golden Horn Yarns does not sell products on a trial basis. Customers are strongly advised to check suitability of products before ordering.

In the event that Golden Horn Yarns, at its discretion (unless the Consumer Protection (Distance Selling) Regulations 2000 apply), agrees to accept the return for credit of unwanted products, the goods must be returned with Golden Horn Yarns prior written agreement within 7 days of delivery. The goods must be unopened and in perfect re-saleable condition. All goods returned in these circumstances will be subject to a handling fee of 20% of Golden Horn Yarns sale price for the goods.

Subject to testing to verify any defect, we will accept the return of defective item for full refund or replacement at our option, if, but only if, the goods are returned within 7 days of delivery.

Copyright

All content on this website, including company logos, text, graphics and images are the property of Golden Horn Yarn & Wool Co and goldenhornyarns.com, and are protected by the United States and international copyright laws.

Certain portions of this website may contain informational materials. Such materials may be printed in hardcopy solely for personal, non-commercial use. Any reproduction, modification or distribution of any or all materials on this website other than for personal, non-commerical use is strictly prohibited.


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